These Terms & Conditions govern your use of the Malaysia website and the booking of any travel package or service offered by us. By using our website or making a booking, you agree to these terms.
1. Acceptance of terms
By accessing this website, requesting a quote, or confirming a booking, you confirm that you are at least 18 years old and accept these Terms & Conditions in full.
2. Bookings & payments
- A booking is confirmed only after we issue a written confirmation and the required deposit or full payment is received.
- Balance payments must be made by the due date stated in your confirmation. Late payment may result in cancellation.
- All prices are quoted in Indian Rupees (₹) unless stated otherwise.
3. Pricing & inclusions
Package prices cover only the inclusions listed for that package. Anything not expressly listed — such as airfare (unless stated), personal expenses, tips and optional activities — is excluded. Prices may change due to taxes, fuel surcharges or currency fluctuations until your booking is confirmed.
4. Cancellations & refunds
Cancellations and refunds are governed by our Cancellation & Refund Policy, which forms part of these terms.
5. Changes & amendments
If you wish to amend a confirmed booking, we will try to accommodate your request subject to availability and any supplier charges. We reserve the right to make minor itinerary changes for operational reasons.
6. Traveller responsibilities
- You are responsible for valid identification, visas, permits and any required vaccinations.
- You must arrive on time for all scheduled departures; no refund applies to missed services.
- We strongly recommend comprehensive travel insurance.
7. Liability
We act as a coordinator between you and independent suppliers. We are not liable for loss, injury, delay or damage caused by third-party suppliers or by events beyond our reasonable control. Our total liability is limited to the value of the booking.
8. Force majeure
We are not responsible for failure to perform our obligations due to events beyond our control, including natural disasters, weather, strikes, government action, pandemics or civil unrest.
9. Intellectual property
All content on this website — text, images, logos and design — is owned by or licensed to Malaysia and may not be reproduced without permission.
10. Governing law
These terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts at our registered place of business.
11. Contact us
If you have any questions, contact us at hello@voyagetravel.com, call +91 93504 19515, or use our contact page.
